Frequently Asked Questions

No. AI integration starts with identifying business use cases, not writing code. Tailored support allows any company to get started without prior technical skills.

Initial results (quick wins) are visible within 2 to 4 weeks. A full structured deployment typically takes 3 to 6 months depending on complexity.

AI enhances your teams' capabilities; it does not replace them. It automates repetitive tasks so your staff can focus on higher-value work.

With an audit of your existing processes. We identify repetitive, time-consuming or low-value tasks, then prioritise use cases by impact and feasibility.

Writing, summarising, email sorting, data analysis, customer support, report generation, competitive intelligence, translation, document classification -- and much more.

Absolutely. Current AI tools are accessible from just a few tens of euros per month. SMEs often benefit from a proportionally greater ROI than large corporations.

By starting from your business needs, not the technology. An audit identifies the tools suited to your context, budget and team level.

No. You can start with existing tools (ChatGPT, Claude) for a few tens of euros per month. The main investment is in training and support.

The ChatGPT Enterprise (or Team) version offers confidentiality guarantees. Data is not used for training. The free version does not offer these guarantees.

ChatGPT Team for SMEs (from $25/month/user), ChatGPT Enterprise for larger organisations with enhanced security requirements.

Yes. Claude Pro is available at $20/month per user. Its ability to process long documents and its ethical approach make it an excellent choice for SMEs.

ChatGPT excels in creativity and has a rich plugin ecosystem. Claude is more reliable for analysing long documents and structured reasoning. The choice depends on your use cases.

Yes, Claude is fully proficient in French. Its performance in French is comparable to English.

Mistral AI (France) offers high-performance and sovereign models. For specific data sovereignty needs, it is a relevant option.

By measuring time saved, error reduction, productivity gains and customer satisfaction, relative to tool, training and support costs.

For quick wins (simple automation), ROI is often positive from the first month. For structural projects, allow 3 to 6 months.

From a few hundred euros per month (tool licences + training). An initial scoping engagement helps optimise this investment.

Yes. We measure time per task before/after, volume processed, error rate and team satisfaction. Precise KPIs are defined from the outset.

No. Our training courses adapt to each participant's level, from executives to field staff. The approach is practical, not theoretical.

From half a day (executive awareness) to several weeks (full team programme). Formats are flexible to suit your constraints.

Both. Individual remote sessions, group workshops (2-8 people), sequenced modules, or train-the-trainer programmes.

Through daily tool adoption, time saved on targeted tasks, and post-training follow-up to embed best practices.

Yes. Post-training support helps consolidate learning, resolve obstacles and identify new use cases.

Between 1 and 3 weeks depending on the size of the organisation and the complexity of the processes to analyse.

An opportunity map, an impact/feasibility prioritisation matrix, concrete recommendations and an actionable roadmap.

An external consultant brings a fresh perspective, cross-functional expertise and multi-sector experience. They are free from internal biases and can challenge existing habits.

Not necessarily at the start. An external consultant can initiate the process and train an internal champion to take over.

It is a French-speaking technical support service (L1 to L3) for your SaaS software users, provided by an expert who knows your tool.

Support resolves ad-hoc issues. Training prevents those issues by teaching users the right practices. Both are complementary.

The deployment of an experienced manager for a defined period, to ensure service continuity, drive a transformation or manage a crisis situation.

Primarily in healthcare and social care (nursing homes, rehabilitation centres), home care services (SAAD), social action and social economy organisations.

From 3 to 12 months depending on needs. The duration is defined upfront and can be adjusted during the assignment.

The healthcare and social care sector and personal services: nursing homes, home care, social action, social economy organisations.

Yes. Our approach is modular: full assignment (end-to-end) or targeted intervention on specific stages (sourcing, interviews, etc.).

On average 6 to 10 weeks for a full process, depending on the scarcity of the profile and the sector.

In the Principality of Andorra, with remote and on-site assignments throughout French-speaking Europe and internationally.

Yes. Our services are delivered in French, English, Catalan and German. We operate mainly in Europe.

Via our contact form, by email at contact@zenith-event.com or by phone at +33 6 29 25 19 88. First exchange within 24 hours.